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clyfford still | museum
A family stands in a gallery with large, abstract paintings
A family stands in a gallery with large, abstract paintings
Photo by Brien Hollowell

Bilingual Request Coordinator

Hours per week: 35 (full-time)
Schedule: Monday-Friday
Annual Compensation: $45,000
Classification Status: Non-exempt, full-time/hourly
Benefits Include: Health, Dental and Vision Insurance, Vacation and Sick Time, Paid Holidays, Transit, Short- and Long-Term Disability and Life Insurance, Retirement, and other additional benefits
Reports to:
Assistant Director, School and Teacher Programs
Position Closes: September 12, 2023

General Purpose

The Bilingual Request Coordinator coordinates all program requests for the Museum. This includes receiving and responding to requests for Art Crawl in Community, inStill Gallery Experiences, adult tours, community visits, and requests. The position collaborates with all members of the Learning and Engagement department (L&E), visitor experience, security, and external partners requesting programs. The ideal candidate will reflect the Museum’s commitment to high-quality and innovative programs through attention to detail, effective communication, and passion for education.

Essential Duties/Responsibilities

  • Fields requests via email, online form, or phone for Art Crawl in Community, inStill Gallery Experiences, private tours, group visits, and community groups.
    • Be familiar with tour and program offerings and is able to provide customization options depending on group needs and learning & engagement department resources.
    • Coordinates all private tour and group visit communications and logistics (responds to all requests and emails within a timely manner, confirms visits with the group organizer, sends confirmation and visit information, etc.).
  • Serves as L&E’s data manager using Altru, a software platform developed for nonprofit organizations to manage events and constituent relationship management needs. Training on Altru will be provided.
    • Work closely with the Membership Manager and the Manager of Visitor Experience on an Altru Working Group to make recommendations to improve efficiency.
    • Builds L&E programs and tours, processes payments, checks in groups, and pulls reports using Altru.
  • Collaborate with branch libraries and program partners to respond to community-based Art Crawl requests for demonstrations and professional development.
  • Coordinates onsite Google calendar and Learning & Engagement calendar to adhere to program rubric and staff capabilities in booking experiences.
    • Checks calendars for conflicts and staff availability, adds tours to all necessary calendars, event forms, and tracking documents, physical records for Museum audit, and Altru database.
  • Schedule educators for work using Google calendar.
  • Participate in professional development opportunities.
  • Participate in weekly/monthly event meeting and learning & engagement meetings as needed.

      Job Qualifications/Specifications


      • Interest in museum/arts education


      • Spanish fluency required
      • Previous work with Altru or other databases preferred
      • Strong communication skills in both writing and speaking
      • Customer service


      • Ability to juggle multiple schedules and competing priorities


      • BA or equivalent experience


      • Managing multiple calendars and coordinating conflicting schedules
      • Project management experience and use of project management software

      Working Conditions

      Need to be onsite at the Museum for onboarding and to become familiar with programs. Once onboarded, communication and coordination duties can be completed from home. Occasional need to come onsite for programs.

      How to Apply

      Please submit cover letter and resume to learning@clyffordstillmuseum.org with the position name in the subject line.

      Diversity and Inclusion
      The Clyfford Still Museum is committed to building a diverse staff to serve the needs of our visitors. We encourage individuals of all backgrounds to apply.

      Non-Discrimination Statement
      The Clyfford Still Museum bases its employment decisions on job-related qualifications and ability to perform a job, and therefore prohibits (a) making employment decisions or basing terms and conditions of employment, and (b) making contracting, admissions or facility use decisions or basing terms and conditions of contract or facility use on the basis of a person’s: race, creed, color, religion, sex, age 40 and over, height, weight, national origin, ancestry or ethnicity, sexual orientation, transgender status or gender identity or expression, marital status, military or veteran status, political affiliation, genetic information, or disability, as well as any other basis now or in the future protected by federal, state or local law, ordinance or regulation. The Museum follows this policy in all terms and conditions of employment including, without limitation, recruitment, hiring, testing, training, certification, opportunities for advancement, promotions, demotions, terminations, performance evaluations, compensation, and leaves. The Museum expressly prohibits retaliation against anyone who brings a complaint of discrimination or who assists the Museum in the investigation of a complaint of discrimination.